Frequently Asked Questions – FAQ

Start by asking the right questions – This ensures you’ve got the right people to do the job. This FAQ should answer many common questions you may have. If you have any other questions, please call us at (719) 531-0250 and we’ll answer all your questions!

There’s more to moving than throwing your belongings into some boxes and handing them over to someone to deliver to your desired destination. Take a few moments to make sure you’re hiring a professional moving company, and taking all the steps necessary to ensure your items arrive safely.

What experience do you have?

Hiring a business with experience and a good reputation is important. Moving Day, Inc. has been moving Colorado residents for more than 20 years and we have thousands of satisfied and repeat customers to prove it.

How much do you charge?

Review your contract closely for hidden fees (Moving Day charges a flat fee – no hidden charges) for things such as stairs, overtime, fuel, mileage, heavy objects, supplies and other expenses. Some companies even charge for items stored in garbage bags. We give a Free Moving Quote up front – no surprises, hidden fees or anything of the sort.

Do you require a deposit?

If you hire a moving company that requires a non-refundable deposit you may be out of luck if you need to reschedule or cancel. Moving Day, Inc. doesn’t charge a deposit and you can reschedule your reservation at any time for any reason.

Does your moving company have proper certification and insurance?

Ask the moving company about general liability insurance, cargo, and collision coverage. Insisting on seeing proof of workers’ compensation insurance that includes the agency name and policy number protects you.

Asking for the Public Utilities Commission number is important, too. It’s your assurance that the moving company is licensed with the state, is properly insured, and the owners have no criminal background. Moving Day’s PUC number is
HHG-00065.

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Moving Day Inc, Moving Companies, Colorado Springs, CO